Privacy Policy

Welcome to Sun Ease Rentals ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our beach rental services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

We collect personal information that you voluntarily provide to us when you:

• Make a reservation or booking
• Contact us via phone, email, or our contact form
• Sign up for our marketing communications

The personal information we collect includes:

• Contact Information: Your name, email address, phone number, and billing/delivery address.
• Payment Information: Credit card details and billing information. Note: payment data is processed securely through our third-party payment processors and we do not store full card details on our servers.
• Location Data: Your beach access location or delivery address to enable setup of your rental equipment.

We use the information we collect for the following purposes:

• Service Delivery: To process bookings, coordinate equipment setup and pickup, and manage your rental experience.
• Communication: To send booking confirmations, service updates, and respond to your inquiries.
• Marketing: With your consent, to send promotional offers, seasonal announcements, and news about Sun Ease Rentals. You may opt out at any time.
• Analytics & Improvement: To understand how our website and services are used, and to improve our offerings and user experience.

We may share your personal information with trusted third-party partners in the following circumstances:

• Payment Processors: We use secure, industry-standard payment processors (such as FareHarbor) to handle your payment transactions. These providers are bound by their own privacy policies and security standards.
• Analytics Providers: We may use analytics services to help us understand website traffic and usage patterns. These providers may collect anonymized data on our behalf.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through the banner displayed on your first visit, or through your browser settings.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: rentals@suneaserentals.com
• Phone: (252) 999-0307
• Address: 3105 North Croatan Highway, STE 29, Kill Devil Hills, NC 27948